Shipping Policy
Welcome to Pawfect Woof – your trusted source for pet toys, beds, and care products. Below you’ll find details about how we ship your orders.
Processing Time
All orders are processed within 1–2 business days. Once your order has shipped, you’ll receive an email with tracking information.
Shipping Destinations
We ship both domestically within the UK and internationally, including the EU and other global regions.
Shipping Rates & Delivery Times
United Kingdom
EU International
Worldwide (Outside EU)
We use reliable shipping carriers including FedEx, Royal Mail, USPS, DHL, and others, depending on your location.
Tracking Your Order
All orders come with tracking. You’ll receive a tracking number via email as soon as your order is shipped.
Returns & Refunds
We accept returns and offer refunds for items lost or damaged during shipping. If you experience any issues, please reach out to our customer support for assistance.
Questions?
If you have any questions regarding shipping, feel free to contact us at [your email/contact page].
Shipping Policy
Processing Time
All orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Times
We offer the following shipping options:
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Standard Shipping: 5-7 business days, $4.99 for orders under $50 (Free for orders over $50)
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Express Shipping: 2-3 business days, $9.99
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Overnight Shipping: Next business day, $19.99 (orders must be placed before 1 PM EST)
International Shipping
We currently ship to the following countries:
- Canada (5-10 business days)
- United Kingdom (7-14 business days)
- Australia (10-15 business days)
- European Union (7-14 business days)
International shipping rates are calculated at checkout based on destination and package weight.
Tracking Information
Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking information to update in the carrier's system.
Shipping Delays
Please note that shipping may be delayed during peak holiday seasons or due to unforeseen circumstances such as extreme weather events or carrier delays. We appreciate your understanding.